Privacy Policy

Last updated: March 2026

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1. Introduction

Odyssey Transportation ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our student transportation management platform at odyssey-transportation.com.

2. Information We Collect

We collect the following information when you register or use our services:

  • Full name of parent/guardian
  • Email address
  • Phone number
  • Home address (street, city, state, zip code)
  • Student information (name, grade, school)
  • Payment information (processed securely through Authorize.Net)
  • Selected bus route and stop information

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage your student transportation subscription
  • Send SMS notifications regarding bus routes, delays, schedule changes, and service updates
  • Send payment reminders and billing information
  • Respond to your support requests
  • Generate bus rosters for drivers
  • Improve our services

4. SMS Messaging

By checking the SMS consent checkbox during registration at odyssey-transportation.com, you expressly consent to receive recurring SMS text messages from Odyssey Transportation (operated by Caraway Consulting Services LLC). These messages may include:

  • Bus delay and route update notifications
  • Payment reminders
  • Service alerts and schedule changes

Program name: Odyssey Transportation

Message frequency varies based on service activity and route updates. Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message. You will receive one final confirmation. For help, reply HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not a condition of purchase.

5. Information Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share information with:

  • Twilio – to send SMS notifications
  • Authorize.Net – to process payments securely
  • Google Drive – to store and distribute bus rosters to drivers

These third parties are only permitted to use your information as necessary to provide their services to us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Odyssey Transportation (operated by Caraway Consulting Services LLC)
Website: odyssey-transportation.com
Support requests can be submitted through the support ticket form in your dashboard at odyssey-transportation.com.